Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a Vape Pen blunder through your local shipping service and would like to end your order, first check your e-mail and/or spam filter to ensure you clicked upon the correct shipping address and/or URL. Once this offers been done, when you are nevertheless thinking about continuing, simply answer the e-mail with the information on your request and you will greatly appreciate any assistance you may possibly offer. For technological issues, you might need to get in touch with customer service via their own telephone number: (Toll Free). Alternatively, if a person have any some other questions, you can send us a great email and all of us will do our utmost in order to assist you.
Your package appear at your current door within seven to ten functioning days. Please note that shipping times may vary from one courier company to be able to another. It is therefore, usually preferable to buy with a reputable company. To aid ensure your bundle arrives safely, all of us always advise that will you sign your own parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your local delivery services are usually required to obviously display this signature bank confirmation on all sent items, which includes Element Vape items.
Once your parcel is here at your door, you will have to collect that as soon since possible. This is normally done simply by completing a self-addressed, stamped envelope along with your return deal with and tracking amount. Upon arrival, keep your unit is fully charged and prepared to begin using this immediately. Tend not to hold out for your Element Vape product in order to warm up; that should not be stressed enough, particularly in the case regarding rechargeable batteries.
As layed out in the above passage, when shipping to be able to UK residents, delivery will probably be facilitated by one of our across the country network of courier companies, such since DPD, FED EX LOVER or UPS : but please permit for additional costs to be taken into consideration any time placing your buy. Customers located inside the Republic of eire are not allowed to purchase online. Inside most cases, clients located within the Republic of Ireland in europe will be struggling to purchase the item through the use of credit credit cards or debit cards. All of us are currently experiencing some issues with credit card scams in European countries as well as in certain instances, payments made using these methods might be declined or even reversed. In addition, all deliveries in order to EU customers may be controlled by fees and import duties.
Any time shipping internationally, make sure you note that traditions procedures are extremely time-consuming and frequently require the help of a great independent customs dealer. In the case of an brought in product, delivery times will be reliant on your courier’s international delivery support and transit times may greatly exceed our internal delivery estimates. If you are unsure of expected transportation times, please make contact with us immediately. Worldwide orders will generally arrive within 3 to 5 business days after payment has recently been received.
For all questions regarding this matter, please note that questions should be focused towards our corporate headquarters. Should you need to create changes or inquire concerning our services inside general, you can do so in anytime during business hours, Monday via Friday, except Weekend, Wednesday, and Thursday. Should you possess any other queries, you can either contact our customer service team or perhaps one of the sales representatives at the main office. If you prefer to spot your order online, you are delightful to visit our website and follow typically the simple instructions supplied. All billing in addition to ordering information will certainly be provided from the click regarding a button.
As usually, we strongly suggest that all requests be paid regarding in full before shipping and delivery or delivery associated with products. Any adjustments to shipping or even delivery policies is going to be clearly indicated after receipt of repayment. In the occasion of a defect in any merchandise, please contact us right away for a return or substitute. As long as your satisfaction is our most important, all of us will work together with you to make positive that you possess the very best electronic products available.